Terms of Service

These Terms of Service ("Terms") govern your use of our e-commerce website and the purchase of products from Frnka. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Use of the Website:
You may use our website for lawful purposes and in accordance with these Terms. You must not use the website in any way that may cause damage or disruption to the site or impair its functionality. You are responsible for ensuring that all information provided on the website is accurate and up to date.

2. Product Information and Pricing:
We strive to provide accurate product descriptions, images, and pricing information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any content on the website. Prices are subject to change without prior notice, and we reserve the right to modify or discontinue any product at any time.

3. Ordering and Payment:
When placing an order through our website, you agree to provide accurate and complete information for the purchase. All payments are processed securely through our trusted payment gateway. By providing your payment information, you authorise us to charge the specified amount for your order.

4. Shipping and Delivery:
We will make reasonable efforts to process and ship your order promptly. Shipping times and delivery dates may vary depending on your location and other factors. Please refer to our Shipping Policy for more information on shipping methods, fees, and estimated delivery times.

5. Returns and Refunds:
We want you to be satisfied with your purchase. If for any reason you are not completely satisfied, please refer to our Returns and Refunds Policy for instructions on how to initiate a return and request a refund. Please note that certain conditions and restrictions may apply.

6. Intellectual Property:
All content on our website, including text, images, graphics, logos, and product designs, is the property of Frnka. and protected by intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from our website without our prior written consent.

7. Limitation of Liability:
To the fullest extent permitted by law, Frnka. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the purchase of our products. We do not guarantee the availability, accuracy, or reliability of the website or any content therein.

8. Indemnification:
You agree to indemnify and hold harmless Frnka., it’s affiliates, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

9. Governing Law and Jurisdiction:
These Terms and any disputes arising out of or relating to these Terms or your use of the website shall be governed by and construed in accordance with the laws of [insert governing law jurisdiction]. Any legal action or proceeding arising out of or relating to these Terms shall be exclusively brought in the courts located in [insert jurisdiction], and you consent to the jurisdiction of such courts.

10. Severability:
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, such provision shall be deemed severed from these Terms, and the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

11. Exclusion of Liability for any damage to Nail beds or cuticles, Pain, Redness, or Soreness:

Our company shall not be held responsible for any instances of  Nail beds, Pain, Redness, or Soreness resulting from the use of our Semi Cured Gel Wraps. Customers acknowledge that individual reactions to the products may vary, and our company disclaims any liability for such reactions. It is the customer's responsibility to perform a patch test, follow application instructions diligently, and seek professional assistance if needed. By purchasing our products, customers agree to release our company, its affiliates, employees, and suppliers from any claims related to Nail beds or cuticles, Pain, Redness, or Soreness.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

Frnka. (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.

The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from Muse For Hair via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialling system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Us in order to opt-out of the Program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number.

You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so.
By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

These Terms of Service constitute the entire agreement between you and Muse Hair Extensions regarding the use of our website and the purchase of our products. Any failure to enforce any provision of these Terms shall not be considered a waiver of such provision.

If you have any questions or concerns about these Terms, please contact us at info@frnka.com.au, We are here to assist.

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